Terms and Conditions
1. About these terms
This website, gosfordprestige.com.au, is operated by JSR PRESTIGE GROUP PTY LTD, ABN 82 674 097 173, trading as Gosford Prestige (“we”, “us” or “our”).
These Terms and Conditions set out the conditions for using our website and submitting enquiries through it.
They do not, by themselves, authorise vehicle repairs or detailing services, confirm a booking, or establish payment obligations. Any services you arrange with us will be subject to the quote, authorisation and other terms agreed for those services, together with applicable law.
2. Website information
Our website provides information about our premium autobody repair and detailing services for prestige and luxury vehicles.
We take reasonable care to keep website information accurate and up to date. However, service availability and other details may change. Please contact us to confirm information relevant to your enquiry before making arrangements.
General website information is not a vehicle assessment or a substitute for advice about your vehicle’s particular condition. An inspection or further information may be needed before we can recommend services or provide an accurate quote.
Nothing in these terms limits our responsibility for statements or representations where that responsibility cannot lawfully be excluded.
3. Enquiries and appointment requests
When submitting an enquiry, please:
- Provide accurate contact details and information relevant to your request.
- Only provide another person’s personal information if you are authorised to do so.
- Avoid submitting unnecessary confidential documents or sensitive information.
- Let us know if information relevant to your enquiry changes.
Submitting a website form is a request for us to contact you. It does not, by itself:
- Confirm an appointment or service booking.
- Commit you to purchasing services.
- Authorise us to carry out work on your vehicle.
- Confirm an insurance claim or insurer approval.
An automated acknowledgement, if issued, confirms receipt of your enquiry only, unless it expressly states otherwise.
4. Quotes and service arrangements
Any general pricing or service descriptions displayed on our website should be read with the inclusions, exclusions and qualifications shown alongside them.
A quote for your vehicle may require an inspection or further details about its condition and the work requested.
The scope of work, price, timing and any applicable service terms will be communicated and agreed as part of the quoting or booking process. These website terms do not permit us to change an agreed quote or carry out additional chargeable work without the agreement required by your service arrangement and applicable law.
5. Photographs and examples of work
Photographs, before-and-after images and other examples on our website illustrate particular vehicles and work performed.
The work appropriate for your vehicle and the results reasonably achievable may depend on factors such as its condition, previous repairs, paintwork and the services agreed with you.
Examples of previous work do not, by themselves, promise an identical result for every vehicle. This does not limit any specific representation, agreed service outcome, warranty or right available under applicable law.
6. Acceptable website use
You must not use our website to:
- Engage in unlawful, fraudulent or misleading activity.
- Submit spam, malicious code or material intended to disrupt the website.
- Attempt to gain unauthorised access to website systems or information.
- Interfere with the website’s security or normal operation.
- Submit threatening, abusive or otherwise unlawful material.
- Infringe another person’s privacy, intellectual property or other legal rights.
We may take reasonable steps to prevent or restrict access where necessary to address misuse or a security risk. This does not affect rights arising from an existing service agreement.
7. Intellectual property
Unless otherwise indicated, the text, photographs, graphics, logos, designs and other materials on this website are owned by us or used with permission.
You may view the website and print or save reasonable extracts for your personal, non-commercial use when considering our services.
Except as permitted by law or with the relevant rights holder’s permission, you must not reproduce, modify, distribute, sell or commercially reuse website content.
Any third-party names, trade marks and logos remain the property of their respective owners. Their appearance does not, by itself, establish an affiliation, endorsement or authorised repairer relationship.
8. Information and materials you submit
You retain any ownership rights you hold in photographs and other materials you send us.
By submitting materials in connection with an enquiry, you permit us to use and share them only as reasonably necessary to assess and respond to your enquiry, arrange requested services, and meet applicable legal obligations, in accordance with our Privacy Policy.
Submitting a photograph or other material through an enquiry does not, by itself, give us permission to publish it for advertising or promotional purposes.
Please only submit materials you are entitled to provide.
9. Third-party links
Our website may contain links to websites or services operated by third parties.
Unless expressly stated, a link is provided for convenience and does not amount to our endorsement of that third party or its content.
We do not operate those websites. Please review their terms and privacy policies before using them or providing personal information.
10. Privacy
Our Privacy Policy explains how we handle personal information collected through our website and related enquiry handling.
Please read it before submitting personal information. You can contact us at admin@gosfordprestige.com.au with privacy questions or concerns.
11. Website availability and security
Website access may occasionally be interrupted by maintenance, technical issues or circumstances outside our reasonable control.
We do not promise uninterrupted or error-free access. If a form does not work or you need to confirm that we have received an enquiry, please contact us by email or phone.
You should use appropriate security precautions when accessing the internet and avoid sending unnecessary confidential information through general enquiry forms.
This section does not exclude any obligation or liability that cannot lawfully be excluded.
12. Australian Consumer Law and liability
Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, right, remedy or liability under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.
Where applicable, our services must meet the consumer guarantees required by law, including being provided with due care and skill, being fit for a purpose made known to us in the circumstances covered by law, and being supplied within a reasonable time where no timeframe has been agreed.
Your entitlement to a remedy for a problem with our services is determined by applicable law and the circumstances. These website terms do not remove or reduce that entitlement.
13. Questions and complaints
If you have a concern about our website or an enquiry submitted through it, please contact us using the details below.
Please provide enough information for us to understand your concern and the outcome you are seeking. We will review the matter and respond using the contact details you provide.
Contacting us does not prevent you from seeking independent advice or exercising rights available under applicable law.
14. Changes to these terms
We may update these Terms and Conditions to reflect changes to our website or applicable requirements.
Updated terms will be published on this page with a revised date. Changes are intended to apply to future website use and will not retrospectively alter an existing quote, booking or service agreement.
15. Governing law
These Terms and Conditions are governed by the laws of New South Wales and applicable Commonwealth laws of Australia.
Subject to any mandatory legal rights you have, disputes relating to these terms may be brought before courts with jurisdiction in New South Wales. This does not prevent you from using another court or tribunal where you are legally entitled to do so.
16. Contact details
Gosford Prestige
JSR PRESTIGE GROUP PTY LTD
ABN: 82 674 097 173
Address: 3 Marstan Close, West Gosford NSW 2250
Email: admin@gosfordprestige.com.au
Phone: +61 2 4380 8600